Note that if you install the full driver printer software, then in most cases you need not install the separate HP Universal Scan package. That said, if you can't stand the idea of possibly missing out on something, the system (your computer) will tolerate installing both the full driver and the Universal Scan software.
Download the latest full feature software and drivers for your printer. Install the Software: Locate the downloaded driver file on your computer (usually in the Downloads folder) and double-click it to start the installation process. Follow the on-screen instructions to complete the installation.
The problem with HP Software Component 1.83.4311.0 getting stuck at 99% in Windows Update is a known glitch that can occur due to corrupted update cache or conflicts with HP-specific services. Here's a step-by-step guide to resolve it: Clear Windows Update Cache This removes any corrupted files that may be blocking the update.
HP LaserJet 1020 Drivers & Software Alternatively, download the HP Universal Print Driver (PCL5): HP Universal Print Driver for Windows - PCL 5 Software and Driver Downloads | HP® Support Reconnect the Printer via USB Disconnect the USB cable. Restart your PC. Reconnect the USB cable directly to a USB 2.0 port (avoid USB hubs or docking stations).
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.